The Challenge

A solicitor handling a high-velocity road traffic collision needed an urgent orthopaedic report to support a seriously injured claimant. With only four weeks to secure the report - less than half the standard turnaround - there was no room for delay. The stakes were high: missing the deadline could stall litigation strategy and impact the client’s access to interim funding.

INNEG’s Intervention

INNEG acted immediately upon receiving the instruction:

• Triaged the case same-day and shortlisted seven qualified orthopaedic experts within a 1-hour travel radius

• Returned three quotes by the following morning

• Nominated an expert who not only had relevant credentials but agreed to rearrange clinic time to prioritise the assessment

• Booked the claimant's appointment with complete flexibility to their schedule

• Managed all expert liaison and paperwork to free up the solicitor’s time

The Outcome

• Expert nominated and instructed within 48 hours

• Report delivered ahead of the 4-week deadline

• Solicitor avoided case delays and retained momentum in a serious injury claim

• Impressed by delivery, the solicitor returned to INNEG for a neurology instruction on the same matter

In serious injury litigation, timing, evidence quality and operational control are all critical. INNEG’s expert network and real-time case handling enabled this solicitor to stay ahead of the timeline, secure strong medical evidence, and safeguard litigation strategy - without sacrificing clinical integrity.

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