When MRI Doesn’t Match Symptoms: Chronic Pain & Legal Causation
By Dr Rajiv Malhotra, Consultant in Pain Medicine
Posted 16 December 2024
6 Minute Read

Struggling with spinal pain claims that don’t match the MRI? This guide helps solicitors assess causation, clarify prognosis, and strengthen case strategy in complex chronic pain scenarios.
Understanding Spinal Pain in Medico-Legal Claims
Back pain remains one of the most complex and contested areas in personal injury and clinical negligence law. When MRI findings fail to match reported symptoms, how can legal teams determine causation, disability, or prognosis? This article unpacks the key insights from our recent expert webinar on chronic spinal pain and its medico-legal implications.
Watch the full webinar with Dr Rajiv Malhotra here >
Imaging, Symptoms, and the Clinical Disconnect
MRI is a valuable tool - but it can mislead. Degenerative changes like disc bulges are common in asymptomatic adults, while patients with disabling pain may show little on imaging. In the absence of objective findings, solicitors and experts must look beyond the scan.
“We often find ourselves explaining to courts that pain is real, even when scans look clean.” - Dr Rajiv Malhotra
- 2015 meta-analysis: Up to 50% of pain-free adults show disc degeneration.
- Pain must be triangulated across clinical history, function, and psychosocial status.
Medico-Legal Considerations
Chronic pain conditions are now better recognised under the ICD-11 framework. This opens the door for more structured analysis of symptom-based conditions, including:
- Chronic Primary Pain
Valid diagnosis even without structural findings. - Fear-Avoidance and Disability
Claimants with minor trauma may develop lasting disability through pain amplification mechanisms. - Treatment Pathways
NICE discourages repeated imaging and long-term opioids. Expert reports should reflect evidence-based options: CBT, RFA, and graded exercise.
“An early referral to pain medicine can change the entire trajectory of a claim.”
Case Examples & Outcomes
Whiplash with Normal MRI
A 47-year-old claimant post-RTA reported disabling neck pain. MRI revealed no acute pathology, yet the expert identified PTSD, myofascial pain, and flagged cervical medial branch RFA in the prognosis.
Cauda Equina Syndrome (CES) Delay
Delayed presentation in a 38-year-old woman led to long-term neuropathic pain. Dr Malhotra discussed psychological fallout and occupational impact, referencing GIRFT and NICE guidelines.
Pre-Existing DISH Exacerbation
In a low-speed collision, trauma aggravated previously asymptomatic DISH. A careful review of functional decline pre- and post-incident supported causation.
Key Takeaways for Solicitors
- Pre-existing degeneration does not rule out injury-related aggravation.
- RFA and psychological therapies are commonly supported in modern guidelines.
- Expert evidence should contextualise pain, function, and treatment - not rely solely on imaging.
- ICD-11 strengthens reports by recognising pain conditions as standalone diagnoses.
“Pain without pathology doesn’t mean there’s no injury - just a different kind.”
Quote Highlights from the Webinar
> “Fear and avoidance can be more disabling than the injury itself.”
> “MRI is not the finish line - it’s the starting point of clinical interpretation.”
> “Solicitors should push for early psychological screening, especially after minor trauma.”
Expert Disciplines:
- Orthopaedic Spinal Surgery
About The Author

Dr Rajiv Malhotra
Consultant in Pain Medicine
Dr Rajiv Malhotra is a Consultant in Pain Medicine embedded in a spinal surgical unit in Liverpool. He specialises in spinal and nerve-related pain and frequently advises on chronic pain claims.
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